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Manage Your IPRA Request

After you submit an IPRA request, track its status, download production documents and respond to requests for clarification from My IPRA Requests. Legal Counsel updates the request as it is processed, and you receive an email for each change.

Who can do this

The Tier 1 or Tier 2 user who submitted the request.

View Your Requests​

  1. Click My IPRA Requests in the side menu. The most recent request appears at the top of the list.

    My IPRA Requests selected in the side menu, showing the request list

    Columns
    • Request #
    • View
    • Requested On
    • Request Details
    • Requestor/Company

  2. Click the Request # to open the request in IPRA 360.

    Request number link highlighted in the My IPRA Requests list

The top of IPRA 360 shows the Request #, Submitted On, Submitted By, Document Format and Primary Assignee (the PRC staff member handling the request, once assigned). The IPRA Details tab shows the information you submitted, and the Documents tab shows the records produced for you.

IPRA 360 view with the request header and the IPRA Details tab

Withdraw a Request​

If you no longer need the records, you can withdraw the request.

  1. Open the request in IPRA 360.

  2. Click Actions at the top right and select Withdraw Request.

    Actions menu in IPRA 360 with the Withdraw Request option

Download Production Documents​

When Legal Counsel adds production documents (partial or full), they appear on the request's Documents tab. The tab has two sub-tabs:

  • All Production Documents – every document produced for the request.

    Columns
    • Document #
    • Document Title
    • Document Type
    • Document Description
    • Responsive
    • File Size
    • Format
    • Source
    • Author

  • Production Details – one row for each production (for example, a partial or full production).

    Columns
    • Production Type
    • Number of Documents
    • Created On
    • Created By
    • Actions

To download a production:

  1. Open the request in IPRA 360 and click the Documents tab.

  2. Click Production Details.

  3. In the Actions column, click the ⋮ (three dots) icon and select Download.

    Documents tab of IPRA 360 with the Production Details sub-tab

Respond to a Clarification Request​

If Legal Counsel needs more information, the status changes to Clarification Required and you receive an automated email describing what is needed. You can also see the status on your dashboard.

Clarification Required email notification

  1. Open the request in IPRA 360.

  2. Click the Clarification Required tab and read the Clarification Needed details.

  3. Enter your answer in Additional Information / Clarification Response (required).

  4. Click Submit.

    Clarification Required tab with the Clarification Needed details and the Additional Information / Clarification Response field

Pay for a Request​

When Legal Counsel issues a Payment Request, you receive an automated email with the Payment Amount Due.

Payment request email showing the request ID and the payment amount due

To pay, sign in to the portal and submit the payment, coordinate the payment with the NMPRC, or send a check. Once the payment is received, Legal Counsel records it and processing continues.

Other Status Updates​

For each of these outcomes you receive an automated email.

StatusWhat happens
Extension RequestLegal Counsel needs more time to process the request.
Wrong Custodian – ClosedLegal Counsel determined that the request was filed with the wrong custodian.
Broad and BurdensomeLegal Counsel found the request too broad. The email explains the issue and the next steps.
Rejected – ClosedLegal Counsel rejected the request.
ClosedLegal Counsel has finished processing the request.

For what to do in each case, see Request Statuses.

IPRA Request OverviewSubmit Your IPRA RequestMy Items